“Welcome to the Parents Help Centre. Here you’ll find everything you need to know about booking, refunds, pupil premium, and your child’s Aveea experience.
We’ve organised things into quick sections so you can get straight to the answers you need.
Parents Help Centre
Bookings and Workshops
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All bookings are made online. Just choose your child’s school, select the right age group, and enter their details.
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Your child can still join - we’ll make sure they catch up without missing out.
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Most sessions run for 40-60 minutes, depending on the school.
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Yes, siblings can attend as long as they’re in the right age group.
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We’re expanding every term. Let your school know you’d like Aveea, or get in touch with us directly.
Payment & Refunds
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Don’t worry - we’ll refund any weeks your child couldn’t attend because you joined after the start date.
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If a session is cancelled or we make a mistake, you’ll be refunded. For absences due to illness or personal reasons, refunds aren’t available.
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Refunds are usually processed within 14 days.
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Not at the moment - but pupil premium funding is available through schools.
Pupil Premium
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This depends on your school - speak to them first to confirm.
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Once the school confirms eligibility, complete our simple form and we’ll handle the rest with your school.
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Yes - pupil premium funding covers the full cost of Aveea clubs.
Safety & General Info
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Usually in your child’s school hall, classroom, or lab.
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Aveea staff lead the sessions and take responsibility for pupils until they are collected. Late collections may incur a charge.
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No equipment is needed. We recommend bringing a snack and water.
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Session details are listed on our website. Please check your school’s timetable for exact times and dates.
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Fill in our support form and we’ll get back to you as soon as possible.